L’expérience client à l’ère de l’IA – rapport

L’intelligence artificielle (IA) redéfinit la façon dont les consommateurs et les cadres et dirigeants d’entreprise envisagent l’expérience client (CX). Et elle devient rapidement indispensable. Selon le rapport « L’expérience client à l’ère de l’IA », plus de 80 % des responsables CX pensent que l’lA sera un facteur de différenciation décisif pour leur entreprise à l’avenir. De même, ils sont

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AI PCs are Quickly Becoming the Key to Achieving Security and Productivity Goals

Are you ready to transform your business with cutting-edge technology? The latest eBook from Dell Technologies and Intel® reveals how AI PCs are revolutionizing workplaces, making them more secure and productive than ever before. These advancements underscore the growing importance of AI in modern computing. Unparalleled Security: Discover how AI PCs proactively safeguard your business against threats, ensuring a secure

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Zoom named a Leader in The Forrester WaveT™: UCaaS 2025

The Forrester Wave™: Unified-Communications-As-A-Service Platforms, Q3 2025 is here, and Zoom is proud to be recognized as a Leader with above-average customer feedback. Explore the report to see how Zoom earned the highest possible scores in platform experience, innovation, security and data protection, platform reliability and stability, and 12 more criteria. Forrester does not endorse any company, product, brand, or

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5 Gründe, warum Versicherer ihren Auszahlungsprozess modernisieren sollten

Investitionen in moderne digitale Lösungen und Dienstleistungen können der Versicherungsbranche helfen, eine

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How to Take Your B2B Brand Direct-to-Consumer

Direct-to-consumer (DTC) is growing at an accelerated pace — and it’s time

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Best ProcessBook & PI Vision Alternatives

Discover the top alternatives to PI’s ProcessBook and PI Vision analytics toolkits.

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Modernize mission support with digital workflows from Adobe and Microsoft.

Support functions are critical to an agency’s mission, yet can be overlooked

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10 ways to replace ineffective meetings with Slack

These flexible alternatives free up valuable time for you and your teams

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Simplifying legal contract management

Corporate legal teams are accelerating their adoption of digital solutions, like contract

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Controlling the chaos of preparing and negotiating commercial agreements

While electronic signature technology has done much to speed up the agreement

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Ransomware and Commodity Loaders: Cisco Talos Year in Review

The ransomware space is dynamic, continually adapting to changes in the geopolitical

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AI PCs are Quickly Becoming the Key to Achieving Security and Productivity Goals

Are you ready to transform your business with cutting-edge technology? The latest eBook from Dell Technologies and Intel® reveals how AI PCs are revolutionizing workplaces, making them more secure and

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