Smart, connected medical devices which allow patients to reduce hospital visits and live more independent, productive lives are becoming an increasingly important part of healthcare management. The number of such devices around the world more than doubled in the three years to 2024, and the global healthcare IoT market is forecast to be worth over $322 billion by 2025.1,2
With hundreds of thousands of medical devices in hospitals, clinics, and patients’ homes around the world, remote product management is vital for this customer—a major player in the healthcare equipment sector with products including cardiac rhythm monitors, heart mapping devices, and kidney stone management. So, when the vendor they relied upon for remote analytics announced it was sunsetting its product, they needed a new solution, fast.