After what seems like decades of promise, artificial intelligence now presents a reality that both offers more than we expected and yet seems more dangerous than we foresaw. Within the short availability of ChatGPT, it’s managed to shake up academia and intrigue and frustrate business leaders. It’s been banned in Italy even as its creators and competitors release new, more powerful versions on a monthly basis.
While ChatGPT has caught the attention of the masses, other instances of AI and, more often, machine learning have made businesses more productive. With the buzz near its peak, we surveyed CFOs to learn where they think AI fits in a finance practice. Their feedback provided interesting ideas and laid bare misconceptions about what the technology offers and how it works.
That inspired us to offer guidance on how various AI and machine learning systems function and ideas to harness them for business benefit.