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Overcome omnichannel obstacles with unified communications
Omnichannel is the future of healthcare communications. That said, omnichannel transformation comes with notable challenges that healthcare providers and payers must overcome to realize their full potential.
Here are the most prevalent obstacles to implementing omnichannel communications in healthcare:
- Inadequate integration
- Demand for value
- Workflow friction
- Internal misalignment
- Frequent System updates
- Regulatory uncertainty
- Data security concerns
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