A complete IT support ecosystem in one familiar platform: ServiceNow
A complete IT support ecosystem in one familiar platform: ServiceNow
Enterprise IT teams rely on ServiceNow to manage incidents, but issues like misconfigurations and software incompatibility require more than diagnostic insights. TeamViewer DEX provides detailed visibility into endpoint devices enabling proactive identification of these problems.
By integrating TeamViewer Tensor’s remote connectivity directly into the DEX’s ServiceNow environment, IT teams can easily transition from diagnosing problems to real-time resolution directly from ServiceNow’s ServiceOperations Workspace. This combination creates a direct link between issue identification and resolution, ensuring faster and more precise problem resolution.
